We believe in giving as much information as possible to our customers and introducers. We think that being honest and transparent is usually the best way to go.

 

Regulation

Ministry of Justice

The Ministry of Justice is the regulatory body for the claims management industry and issue the mandatory licences for claims management companies to operate. They issue guidance for all Claims Managment Companies to follow which includes conduct, advertising and marketing.

 

To view the Ministry of Justice website click this link: www.claimsregulation.gov.uk

 

The Claims Management Services offered by LOAN RESOLUTIONS that are regulated by the Ministry of Justice are as follows:

• Unenforceable Credit Agreements
• Mis-sold Payment Protection Insurance
• Mortgage Contract Claims
• Credit Card Charges

THE OTHER SERVICES OFFERED BY LOAN RESOLUTIONS ARE NOT REGULATED BY THE MINISTRY OF JUSTICE OR THE FINANCIAL SERVICES AUTHORITY.

 

Terms and Conditions

The Terms and Conditions associated with this website can be read here.

 

Complaints Procedure

LOAN RESOLUTIONS' Complaints Procedure can be read here.

 

If you can't find the information that you're looking for, please call us on 0845 224 7098 or use our contact form to send us a message.